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"We used the [Captell] system to understand
how money can be saved and services improved,
resulting in a stream of benefits for all of
Medicare
Australia
stakeholders.”
“The
data obtained from the Captell audit provided
the basis for future planning, and ensured that
best value could be derived from the IT
infrastructure and sharper internal processes
could be rolled out for capacity management,
configuration management and availability
management”
“The use of the Captell technology allowed
us to utilise the IT infrastructure to better
manage the Agency’s changing business needs.”
Medicare Australia IT Operations Manager
Read more here:
"Captell's support for
automation has saved me an enormous amount of
time. Once a report has been set up it requires
no further effort - data collection, retention
and publication & delivery are all taken care of
so I am able to spend much more time on
high-value work rather than 'housekeeping'
existing systems. This has helped to identify
opportunities for cost-reduction as well as
service improvement."
Roger Stenlake
ICT Capacity Planner
Dept Veterans' Affairs
Mob 0417 669626
roger.stenlake@dva.gov.au
Read more here:
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